Cloud Contact Center And Customer Service Software - Amazon …
Amazon Connect is an easy-to-use omnichannel cloud contact center service offering superior, low-cost customer service using machine learning (ML), interactive voice response (IVR), and call center routing.
Amazon Connect Features | Cloud Contact Center | Amazon Web …
Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service across voice and chat at a lower cost than traditional contact center systems.
Amazon Connect Delivery Partners
Helps you design and deploy an omnichannel cloud contact center with Amazon Connect to provide superior customer service at a lower cost. These Amazon Web Services (AWS) Partners follow best practices with Amazon Connect and have proven success delivering AWS services to …
Cloud Contact Center Service – Amazon Connect Pricing – …
Amazon Connect is a pay-as-you-go cloud contact center service offering capabilities including telephony, chat, task management, analytics, customer profiles, and caller authentication.
Amazon Connect Resources | Cloud Call Center | Amazon Web …
5 天之前 · Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service across voice and chat. Find resources that help administrators add users, choose telephony options, manage data storage, and configure encryption settings.
AWS recognized as a Leader in 2023 Gartner Magic Quadrant for …
2023年8月10日 · The Gartner report offers insightful guidance as you evaluate the right cloud contact center solution for your business. Access a complimentary copy of the 2023 Gartner Magic Quadrant for CCaaS report here .
Getting Started with Amazon Connect - Amazon Web Services
Whether your contact center is currently in the cloud or on-premises, AWS helps you deliver a plan to reduce your costs, improve your average handle time, and increase your agent productivity.
Amazon Connect
Amazon Connect is a contact center as a service (CCaaS) solution that offers easy, self-service configuration and enables dynamic, personal, and natural customer engagement at any scale.
Amazon Connect – Customer Contact Center in the Cloud
2017年3月28日 · Building on the same technology used by many of our own customer service teams, Connect lets you set up a cloud-based contact center in minutes. You create your contact center, design your contact flows (similar to IVRs), and on-board your agents using a modern interface that is entirely web-based.
What is Contact Management? - Contact Center Management …
With contact management software you can collect customer data and information and organize it for employees. It optimizes the manual process of managing customer records and facilitates communication.