Phone scams remain a persistent threat, targeting older individuals through manipulative tactics. A new AI solution developed ...

As for using a phone number other than your cell’s, there’s no longer an alternative on the platform ... When another user ...

Americans are frequently receiving spam texts with no prior context, attempting to spark a conversation. In November alone, ...

Spam calls are very annoying. These are often marketing or promotional calls. Many times fraudsters also call to trap people.

Discover how a multichannel contact center works, how to deploy one, its benefits, and when to use one in our in-depth guide.

Combining SMS with email unlocks more opportunities for customer engagement and higher revenue. Here’s how to do it right.

EagleMsgSpy, a Chinese surveillance tool by Wuhan Chinasoft Token, exploits mobile devices for data collection.

After Chinese hackers infiltrated eight US telecommunications companies, the US government now recommends the use of ...

This was the year that messaging was to become more seamless, not more confusing. RCS coming to iPhone heralded the start of ...

F idaa Maksour, a dispatcher with the White Helmets, a volunteer organization that operates largely in the war-torn ...

That said, Apple users and more recent customers shouldn’t be affected. Since 2022, Verizon has preloaded Google Messages ...

A California man said a hacker was able to drain $38,000 from his bank account after compromising his phone in a SIM-swapping ...