With this collab, the Bengaluru-based startup is looking to boost businesses with advanced customer engagement capabilities, ...

Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), today announces keynote presentations from Microsoft and AWS. Over three days of ...

Is Your Contact Centre Falling Behind? It’s Time to Go Digital-First. cost-effective solutions in contact centres has never ...

HCLTech is enhancing its partnership with Microsoft to improve customer service using generative AI and cloud solutions. They ...

HCLTech, a leading global technology company, today announced the expansion of its strategic partnership with Microsoft to transform customer service experiences with generative AI and cloud-based ...

HCLTech expands capabilities in AI-driven contact center transformation NEW YORK & NOIDA, India--(BUSINESS WIRE)--HCLTech, a leading global technology company, today announced the expansion of its ...

I switched phone plans. Suddenly I was locked out of everything from Amazon to unemployment benefits.

Microsoft Teams launched as part of the Microsoft 365 suite in 2017, with a free-to-use version available in 2018, and has ...