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19 小时
The Cost Of Poor CX: Why Businesses Must Rethink Customer Journeys To Survive 2025
Rising prices will spark a 25% decline in brand loyalty in 2025, according to Forrester analysts. This prediction comes just ...
Telefonica
2 天
Two customer journey tactics for the energy sector
Find out more about two customer journey tactics for the energy sector, don't miss it. Read now our corporate blog.
8 天
Advanced Commerce Experiences: AI Agency Across The Retail Customer Journey
With enough agency, AI agents have the power to replicate the dynamic environment of a physical store within the digital ...
16 小时
Ulta Beauty has big plans for its personalization efforts in 2025
The company’s strategy includes putting a customer-centric lens on operations and investing in methods that can drive ...
HousingWire
6 天
What to expect in 2025: Securing customer insurance in a volatile real estate market
The year 2025 will be transformative for real estate. Rising personal home insurance rates, fueled by escalating claims costs ...
businesstech.co.za
2 天
Increase your sales & improve client retention by adopting this sales system
As a business owner, it is your job to ensure that the correct sales system is in place for your team to follow.
UK Human Resources News
6 天
From First Click to Last Day – Mapping the employee journey for retention, engagement and ...
Founder & CTO, TheyDo Sarah, a software engineer, is scrolling LinkedIn when a vibrant job post catches her eye. It tells a ...
ET Auto
1 天
Empowering the automotive revolution: AI-driven customer experience and workforce skills ...
Industry leaders agree that AI has become a crucial part of the automotive industry, but its potential has yet to be fully ...
cbtnews
7 天
Cox Automotive’s 2024 CBJ study reveals EVs leading in satisfaction and digital engagement
The 2024 Cox Automotive Car Buyer Journey (CBJ) Study reveals that new-car buyer satisfaction has reached a record high, with ...
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