At the afaqs! Customer First Summit, experts decode how AI, social media, and leadership shape CX—because delivering exceptional customer experience is everyone’s job.

We're examining how Neiman Marcus uses storytelling marketing to create its legendary Fantasy Gift Guide for brands wanting ...

Ibexa and Quable, leaders in the field of DXP (Digital Experience  Platform) and PIM (Product Information Management), have  announced their merger. Sharing a common vision of Digital Experience, the ...

In our fast-changing digital environment, customer engagement is both a challenge and an exciting opportunity. With the rise ...

Some say they’re “house poor” and wait until the last minute for HVAC maintenance. Some schedule in advance. A savvy ...

In today’s episode, Durran Cage shares insights on maximizing marketing ROI and the importance of data-driven decision-making ...

President-elect Donald Trump rang the opening bell at the New York Stock Exchange, an event rich with symbolism for his ...

Papa Johns’ 2024 has been tougher than most. It began the year with a “Back to Better 2.0” strategy focusing on increased ...

Many retail technology companies are not going to survive as independent entities. All signs are that many combinations are ...

Hussein Al-Abdulla, a member of the Executive Management team at Commercial Bank is EGM, Marketing & Alternative Investments.

Adore Beauty faces growth challenges as new CEO Sacha Laing aims for a 30pc revenue boost and triple margins in 3 years ...

In the latest episode of Marketing Matters with Colin Carrasquillo, we explore the divide between dealers' marketing and ...