Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...

From misrouted calls to abandoned inquiries, these red flags let you know when it's time to upgrade to multi level IVR.

Nandipati was a leader for healthcare technology companies, particularly known for developing IVR systems; he is among the ...

SAN FRANCISCO – SuperDial, a voice AI company that automates calls for health care organizations, has acquired MajorBoost, a fellow innovator that has developed an AI-powered system to automate the ...

With a focus on technology and omnichannel methods, here are some ways for contact centers to invest in ROI-driven solutions.

GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press regarding their Speech Transcription Server software, an automated Speech-to-Text conversion ...

With this acquisition, SuperDial will be well-positioned to address the growing demand for automation in healthcare, an ...

Do you get your prescriptions at a military pharmacy in the U.S.? You should know that the Defense Health Agency is upgrading ...

Integrated voltage regulators allow the PCB design to simplify the PDN by being placed as close as possible to the load, ...