Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...

Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

Nandipati was a leader for healthcare technology companies, particularly known for developing IVR systems; he is among the ...

SAN FRANCISCO – SuperDial, a voice AI company that automates calls for health care organizations, has acquired MajorBoost, a fellow innovator that has developed an AI-powered system to automate the ...

With a focus on technology and omnichannel methods, here are some ways for contact centers to invest in ROI-driven solutions.

Do you get your prescriptions at a military pharmacy in the U.S.? You should know that the Defense Health Agency is upgrading ...

Integrated voltage regulators allow the PCB design to simplify the PDN by being placed as close as possible to the load, ...

Invesco Mortgage Capital (IVR) closed the most recent trading day at $8.06, moving -0.37% from the previous trading session.

Stanbic IBTC Pension Managers, a leading pension fund administration firm in Nigeria and a subsidiary of Stanbic IBTC ...

The statement further said that the firm has also stream – lined the process for using contact numbers, allowing customers to ...

With this acquisition, SuperDial will be well-positioned to address the growing demand for automation in healthcare, an ...