And, without email templates for support staff, you could end up with poor communication ... {{Support Staff Member Signature}} When you include an optional satisfaction survey in your emails, link ...

Futurist Jamais Cascio calls these Brittle, Anxious, Nonlinear, and Incomprehensible (B.A.N.I.) times. The term is meant to emphasize how people feel as they experience a variety of forces that ...

Staffing shortages, administrative burdens and opportunities for technology are top of mind for behavioral health ...

“Veterans reported stronger financial positions and higher satisfaction with workplace benefits, but they still face ...

Gallup's analysis of its employee surveys shows that improving clarity of expectations for employees can increase ...

"Effective customer service consists of asking, 'What is it our customers want, how well are we providing it, and what must ...

But that doesn’t mean creating flexibility in shift work is impossible. It just requires a bit of “out of the box” thinking.

The study used a survey of more than 77,000 Europeans ... marriage is the expectation may affect their life satisfaction. Because the large sample included people from 27 European countries ...

The higher response rate agencies receive on FEVS, the more accurate picture they’ll have of what their employees are looking for on the job.