Phone scams remain a persistent threat, targeting older individuals through manipulative tactics. A new AI solution developed ...

As for using a phone number other than your cell’s, there’s no longer an alternative on the platform ... When another user ...

The Microsoft-owned service has also discontinued Skype Number, which allowed users to answer phone calls through their ...

Americans are frequently receiving spam texts with no prior context, attempting to spark a conversation. In November alone, ...

Spam calls are very annoying. These are often marketing or promotional calls. Many times fraudsters also call to trap people.

Discover how a multichannel contact center works, how to deploy one, its benefits, and when to use one in our in-depth guide.

Combining SMS with email unlocks more opportunities for customer engagement and higher revenue. Here’s how to do it right.

EagleMsgSpy, a Chinese surveillance tool by Wuhan Chinasoft Token, exploits mobile devices for data collection.

After Chinese hackers infiltrated eight US telecommunications companies, the US government now recommends the use of ...

F idaa Maksour, a dispatcher with the White Helmets, a volunteer organization that operates largely in the war-torn ...

That said, Apple users and more recent customers shouldn’t be affected. Since 2022, Verizon has preloaded Google Messages ...

A California man said a hacker was able to drain $38,000 from his bank account after compromising his phone in a SIM-swapping ...