We believe this placement recognizes our comprehensive AI-powered omnichannel capabilities, our continued commitment to rapid AI innovation, and the successes our global customers are achieving with ...

This week, thousands of professionals will gather at the National Retail Federation (NRF) 2025: Retail’s Big Show, for insights into the changing retail landscape. Top of mind for many attendees is ...

HCLTech, a leading global technology company, today announced the expansion of its strategic partnership with Microsoft to transform customer service experiences with generative AI and cloud-based ...

Customer portals are no longer just an add-on they have become a vital part of modern business operations These platforms enable organizations to foster stronger connections with their customers while ...

Customer Relationship Management (CRM) platforms have become entirely different platforms, with AI being the core of ...

The media and entertainment industry is fiercely competitive, but Microsoft is at the forefront of empowering organisations ...

Microsoft 365 is the industry standard for students, educators, and in a wide range of professions. As its name suggests, many need to use Microsoft's app suite 365 days of the year. Deals on ...

Microsoft wants to change the Microsoft 365 app’s name to match the Copilot branding. The company recently published this information in the Microsoft 365 message center about rebranding ...

Whether you're on the nice or naughty list, you can get Microsoft 365 for free with access to Microsoft Office, PowerPoint and Excel. Managing Editor Alison DeNisco Rayome joined CNET in 2019 ...

Neowin reports that tech giant Microsoft will be shaking up the user interface of its Microsoft 365 app early next year. In addition, the app will be getting a new icon and a small name change ...