HCLTech expands capabilities in AI-driven contact center transformation NEW YORK & NOIDA, India--(BUSINESS WIRE)--HCLTech, a leading global technology company, today announced the expansion of its ...
Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), today announces keynote presentations from Microsoft and AWS. Over three days of ...
The company uses Customer Service and Microsoft Dynamics 365 Contact Center to enhance the support experience for customers and service reps. When a customer reaches out for support, they interact ...