HCLTech and Microsoft expand partnership to transform contact centres with generative AI ...
HCLTech is enhancing its partnership with Microsoft to improve customer service using generative AI and cloud solutions. They ...
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Severe Security Flaws Patched in Microsoft Dynamics 365 and Power Apps Web API
Three patched Dynamics 365 and Power Apps vulnerabilities exposed sensitive data, highlighting risks of API flaws.
HCLTech takes over Microsoft’s Nuance Services Unit in AI push
HCLTech acquires Nuance's Enterprise Professional Services business, becoming exclusive partner for Nuance Enterprise's ...
HCLTech and Microsoft Expand Strategic Partnership to Help Transform Contact Centers With ...
HCLTech today announced the expansion of its strategic partnership with Microsoft to transform customer service experiences.
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How to get the most out of CRM software
Customer relationship management (CRM) software isn’t just about sales and service automation. It’s also how to engage with customers, anticipate their journey, and exceed their needs.
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HCL-Microsoft Join Hands In This Domain
HCLTech and Microsoft have announced an expanded partnership to modernize contact center operations through generative AI and ...
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HCLTech and Microsoft expand partnership to revolutionise contact centers with Generative AI
IT company HCLTech Ltd on Monday (January 13) announced an expansion of its strategic partnership with Microsoft to enhance ...
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Try multilingual voice agents in Dynamics 365 Contact Center
That is why we are excited to announce support for multilingual voice agents authored with Copilot Studio for the Dynamics 365 Contact Center voice channel. Voice agents Copilot Studio’s capabilities ...
Microsoft Is Asking To Be Hacked — And Will Pay You To Do It
Black hat hackers is the term for cybercriminals who find previously undiscovered vulnerabilities in software, often called ...