Call transfers are an excellent tool for customer service and a great way to maximize your agents’ productivity ... Typically, the caller will be put on hold while the call center operator dials the ...

A new examination has revealed serious concerns about whether Tulsa’s 911 call center is promptly and reliably ... we can really identify the gaps in service or what the data is indicating.

Our premier annual event—Excellence in Teaching Day—brings together faculty members from across the University with nationally-recognized scholars for substantive dialogue about important issues in ...

Prime Video's On Call gives every cop drama a run for its money, thanks to sharp writing and a dynamite, career-best ...

The Office of Student Enrichment, Academic Excellence & Leadership will be hosting the annual Dr. Martin Luther King, Jr. Day ...

Murray State University has announced the date of its annual Dr. Martin Luther King, Jr. Day of Service. According to MSU, ...

Here are two companies with excellent earnings growth prospects that can deliver attractive returns for years to come.

CenterCal Properties LLC, a full-service commercial real estate company serving the western U.S., today announced that its mixed-use retail center, The Veranda, has been recognized by IREM ® ...

Mobile medical alert systems use cellular service and GPS technology to help the user connect with the call center both inside and outside. Most of these units are all-in-one devices of varying ...

A third called it an "excellent product for the price," while other reviewers mentioned that it "captures clear footage" is "easy to use" and is overall a "great dash cam for the price." ...