is the continual improvement of process and system. It aims to have zero defects reaching the customer. Quality management involves everyone in the business working towards the goal of 100% ...

In a world that's perpetually evolving, staying stagnant is not an option—especially for business owners and individuals striving for continuous growth.

I’d like to take this opportunity to discuss the dangerous new way that self-improvement or continuous improvement — also known as “kaizen,” an organizational performance improvement practice — is ...