Google Cloud has expanded its partnership with Mercedes-Benz to enhance the customer experience by integrating AI technologies. This partnership utilizes Google ...
Slowly but surely, Amazon's AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and ...
Zoom Video Communications is rolling out its first homegrown cloud contact center offering ... of business solutions, including Zoom Video, Zoom Phone, and live events platform OnZoom.
HCLTech expands capabilities in AI-driven contact center transformation NEW YORK & NOIDA, India--(BUSINESS WIRE)--HCLTech, a leading global technology company, today announced the expansion of its ...