Call centers and contact centers fall under this ... Adobe Experience Manager (AEM) is the foundation of the Adobe Experience Management solution. AEM is a platform that integrates content ...

It optimizes staff numbers using workforce management and intelligent ... departments for better customer service. Utility-infused Technology Call center technology comes with numerous utilities ...

If you manage a call center, customer service, or sales business in 2025 ... with additional call management and customer support capabilities targeted at improving communication with customers ...