When it comes to customer service software, Zendesk is one of the largest and best known providers, and the software giant offers a comprehensive live chat solution. Olark is straightforward to ...
When I jumped over into the industry analyst and research world, for a time I ran a program monitoring SAP customer activity on behalf of a big investment bank. Every quarter, the bank augmented ...
PC hardware is nice, but it’s not much use without innovative software. I’ve been reviewing software for PCMag since 2008, and I still get a kick out of seeing what's new in video and photo ...
Don't rely on documentation, tutorials, and forums for customer support. Those are great resources but, ideally, you should be able to get someone on the phone or in a web chat, at least.
We gather data from the best available sources ... that is suitable for most use cases and is backed by solid customer support, NordVPN is for you. Our second pick is ExpressVPN, one of the ...
PowerSchool, which serves over 60 million students and teachers globally, has become the latest target of cybercriminals. Millions of records were stolen.