In our content, we occasionally include affiliate links. Should you click on these links, we may earn a commission, though this incurs no additional cost to you. Your use of this website signifies ...

While some VoIP providers guarantee a 24/7 response to your queries, others can only operate during business hours based on Service Level Agreements (SLA). However, other forms of customer service ...

In addition to expanding its Service Provider program and products, and growing to $400 million in annual recurring revenue, ...

Because of this, home-based workers have been ... praise for its functionality as a hosted phone, working well with any number of highly-rated VoIP providers. Read the full Poly V, C Series ...

Learn how selecting the right rate center can help you maximize savings on calls for your business and customers.

The Telecom Regulatory Authority of India plans to update spam call regulations soon due to a surge in scams. Indian SIM card ...

Cloud communications platform Alianza has announced the acquisition of Metaswitch, a provider of high-performance ...

After a prolonged five-month delay due to contractual challenges with a service provider, the Department of Social Development has announced the Gender-Based Violence Command Centre (GBVCC) is back in ...

Communication systems are the backbone of any organization, and with the adoption of Voice over Internet Protocol (VoIP) ...

Openreach (BT) has today announced that they've expanded their small scale ‘Prove Telecare’ trial into a full pilot, which ...

By sharing bandwidth with other data or Internet applications, VoIP providers offer these telephone calls at often cheaper rates ... This article uses the terms IP Telephony and VoIP interchangeably ...

Modern business communication solutions make it easy to migrate your key phone system to the cloud without upgrading your ...