AN energy customer has been told the bizarre reason his smart meter won’t work. Hartesh Battu has been missing out on cheaper ...

The smart meters have been stuck in “dumb mode,” meaning they can’t send automatic readings to energy suppliers or provide ...

Millions of British households with smart meters are facing higher energy bills due to widespread technical problems, new ...

OFGEM has launched a sweeping crackdown on suppliers to help shield thousands of households from freezing in their homes due ...

Energy customers are waiting more than seven weeks on average to get their smart meter or monitor fixed, according to our latest research.* In that time, they contacted their supplier roughly every ...