ProgressiveGrocer8d
The Keys to Customer Loyalty
Customer loyalty was the subject of a Grocery Impact session moderated by PG's Gina Acosta and featuring Diana Medina, of ...
Marketing7d
How to Measure and Improve B2B Customer Loyalty
What does B2B customer loyalty look like? It's a difficult metric to measure ... but the B2B buying process functions differently, with a longer buying cycle and fewer opportunities for customers to ...
Fast Company10d
‘Good experience builds loyalty’: Chewy’s CEO on meeting customer demand
If you start from that mentality, good experience builds loyalty. And if you agree with the postulate ... I think about the ...
the-future-of-commerce12d
5 signs your C-suite doesn’t understand customer loyalty
Loyalty programs can be powerful drivers of revenue and better customer relationships, but only if the C-suite understands ...
QSR magazine8d
Why McAlister’s Loyalty Program is a Game Changer for Customer Experience
McAlister’s knows what it’s doing when it comes to building loyalty. The 560-unit chain has more than 5.4 million members and ...
Business Insider1y
A small, specialty water brand created a customer loyalty program to thank consumers, and it led to a 90% repurchase rate
Anand said the program has been "essential to our ecommerce model" and that it keeps customers returning, helps them track customer preferences, and drives sales. "Our loyalty and rewards program ...