Rising prices will spark a 25% decline in brand loyalty in 2025, according to Forrester analysts. This prediction comes just ...

Find out more about two customer journey tactics for the energy sector, don't miss it. Read now our corporate blog.

You need a standard workflow to support a systematic approach to your measurements. That is the only way to ensure that you can consistently report on your customer journey process's (for that matter, ...

Customer journeys can be defined as the complete sum of experiences that customers go through when interacting with your company. destinationCRM.com is dedicated to providing Customer Relationship ...

Connect the buyer journey to the sales process The B2B sales process has faced massive disruption in a very short ... Data has become the name of the game for personalization, and it's no different in ...

With enough agency, AI agents have the power to replicate the dynamic environment of a physical store within the digital ...

Founder & CTO, TheyDo Sarah, a software engineer, is scrolling LinkedIn when a vibrant job post catches her eye. It tells a ...